Privacy Policy

This Privacy Policy (hereinafter "Policy") issued by ezspin7 (hereinafter "the Platform", "we", "us", "our") and applies to all personal data collected through the website located at https://ezspin7.cam, including all associated services, account functionality, and support channels.

ezspin7 is committed to handling your personal data with transparency, integrity, and care. This Policy explains: what categories of personal data we collect; the purposes for which we process that data; the legal grounds on which we rely; how long we retain your data; the circumstances under which we may share your data with third parties; and the rights available to you as a data subject.

By registering an account on ezspin7 or by continuing to use the platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions. In the event of any inconsistency between this Policy and the Terms & Conditions on a data protection matter, this Policy shall prevail.

The following terms carry the meanings set out below throughout this Policy:

3.1 Registration Data

When you create an account on ezspin7, we collect: your full legal name, date of birth, email address, residential address, and preferred currency (MYR for Malaysian players). This information is required to establish and operate your account and to communicate with you regarding platform activity.

3.2 Identity Verification (KYC) Data

To comply with our licensing obligations and international anti-money laundering (AML) standards, we collect copies of identity documents submitted during KYC verification. These may include: a Malaysian MyKad, Passport, or Driver's Licence; a utility bill or bank statement as proof of address; and a selfie photograph holding your identity document. This data is processed securely and used solely for the purpose of verifying your identity.

3.3 Financial Transaction Data

We record all deposit and withdrawal transactions conducted through the platform, including transaction amounts in MYR, timestamps, payment method identifiers, and transaction status. Payment methods processed through ezspin7 include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong. We do not store full bank account numbers or complete card details — such information is handled directly by our certified payment processing partners.

3.4 Behavioural and Usage Data

We automatically collect technical and behavioural data when you use the platform, including: IP address, device type and operating system, browser type, session duration, pages visited, betting and gaming activity, and feature interactions. This data is used to improve platform performance, detect fraudulent behaviour, and personalise your experience.

3.5 Communications Data

When you contact our support team via live chat or email, we record the content of those communications along with associated metadata (date, time, agent identification). This data is retained to resolve disputes, improve service quality, and for training purposes.

ezspin7 processes your personal data for the following purposes:

ezspin7 processes personal data on the following legal grounds, depending on the nature and purpose of each processing activity:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you have accepted, including account creation, transaction processing, and support provision.
• Legal Obligation: Processing required to comply with our international gaming licence requirements, KYC and AML obligations, and applicable financial crime prevention standards.
• Legitimate Interests: Processing necessary to pursue our legitimate business interests, including fraud prevention, platform security, and customer service improvement provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily applicable to marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 Third-Party Service Providers

ezspin7 engages third-party data processors to support platform operations. These include: payment processing partners (for DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and banking channels); identity verification service providers; cloud infrastructure and hosting providers; customer relationship management software vendors; and fraud detection technology partners. All data processors are contractually bound to process your data only as instructed by ezspin7 and to maintain appropriate security standards.

6.2 Legal and Regulatory Disclosure

ezspin7 may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other public bodies where required by applicable international law, a court order, or in connection with the investigation of suspected criminal activity including money laundering or fraud. Such disclosures are made only to the extent necessary and in compliance with applicable data protection principles.

6.3 What We Do Not Do

ezspin7 categorically does not:

• Sell, rent, or lease your personal data to any third party for their own commercial purposes.
• Share your data with other online gambling operators or affiliate networks without your explicit consent.
• Transfer your data to any party located in a jurisdiction without adequate data protection safeguards unless appropriate contractual protections are in place.

7.1 Types of Cookies Used

ezspin7 uses the following categories of cookies on the platform:

• Strictly Necessary Cookies: Essential for platform functionality. These include session authentication tokens and security cookies. They cannot be disabled without impacting core platform features such as login and account access.
• Performance Cookies: Used to collect anonymised data about how Users interact with the platform — which pages are visited most frequently, where errors occur, and how navigation flows are used. This data informs technical improvements.
• Functionality Cookies: Used to remember your preferences such as language settings, display options, and last-used payment method, enabling a more personalised experience across sessions.
• Analytics Cookies: Used to measure traffic patterns, session duration, device types, and geographic distribution (at an aggregate, anonymised level) to support business planning and platform optimisation.

7.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ezspin7 platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Safari, Firefox, and Edge.

ezspin7 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to overiding legal or regulatory retention obligations. The following indicative retention periods apply:

• Account and Registration Data: Retained for the duration of the active account relationship plus a minimum of 5 years following account closure, in accordance with our international AML and licensing obligations.
• KYC / Identity Documents: Retained for a minimum of 5 years from the date of submission or the date of account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with internationally recognised financial record-keeping standards.
• Customer Support Communications: Retained for 3 years from the date of the interaction, unless the matter relates to an unresolved dispute or legal claim.
• Marketing Consent Records: Retained for the duration of the consent period and for2 years thereafter as evidence of the consent granted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

ezspin7 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive personal data stored in our databases, including KYC documents and financial records.
• Role-based access controls ensuring that only authorised ezspin7 personnel with a legitimate need can access personal data.
• Multi-factor authentication for administrative access to systems containing personal data.
• Regular security audits and penetration testing conducted by independent third-party security specialists.
• Incident response procedures to detect, investigate, and notify affected parties of any confirmed personal data breach within applicable regulatory timeframes.

Notwithstanding the measures above, no data transmission or storage system can be guaranteed to be 100% secure. Users are encouraged to choose strong passwords, enable two-factor authentication on their accounts, and notify ezspin7 immediately via [email protected] if they suspect any unauthorised access to their account.

Subject to applicable international data protection law and any overiding legal obligations, you have the following rights in respect of your personal data held by ezspin7:

ezspin7 services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 21 in connection with gambling services.

Where ezspin7 becomes aware — through KYC verification, third-party age verification services, or any other means — that an account has been registered by or on behalf of a person under 21 years of age, the account will be immediately suspended, all personal data will be securely deleted in accordance with our retention schedule, and any deposited funds will be returned to the originating payment source after deducting any administrative costs incurred.

If you believe a minor has accessed your ezspin7 account or any gambling platform without authorisation, please contact our support team immediately and consider using free parental control tools available through Malaysian internet service providers and device manufacturers.

As an internationally operated platform, ezspin7 may transfer your personal data to, and process it in, countries other than Malaysia. This includes countries where our hosting infrastructure, data processors, or service providers are located.

Where personal data is transferred outside Malaysia or the jurisdiction of our primary data processing operations, ezspin7 takes appropriate safeguards to ensure that such transfers are made in accordance with applicable data protection standards. These safeguards may include: execution of standard contractual clauses with data processors; selection of processors established in jurisdictions with adequate data protection frameworks; and application of encryption and access control measures to data in transit.

By using the ezspin7 platform, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Malaysia for the purposes described in this Policy, subject to the safeguards outlined above.

ezspin7 reserves the right to modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. The date of the most recent update is displayed prominently at the top of this page.

Material changes to this Policy — particularly those that affect your rights as a data subject or introduce new categories of data processing — will be communicated to registered users via email notification at least 14 days before the changes take effect. For non-material updates such as clarifications or formatting improvements, we will update the effective date without prior notice.

Your continued use of the ezspin7 platform following the effective date of an amended Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the amended Policy, you may exercise your right to account closure and data erasure as described in Sections 10 and 11 of our Terms & Conditions.

For any enquiries, requests, or concerns relating to this Privacy Policy or the processing of your personal data, please contact ezspin7 through the channels below. All data-related requests are handled by our dedicated compliance and support team.